[Home ] [Archive]    
:: Main About Current Issue Archive Search Submit Contact فارسی ::
:: Volume 4, Issue 3 (summer 2016) ::
J Diabetes Nurs 2016, 4(3): 83-93 Back to browse issues page
Satisfaction of type 2 diabetes patients with the care services provided in Isfahan Endocrine and Metabolism Research Center in 2013
M Najafi, P Abazari, E Faghih Imani
School of Nursing and Midwifery, Isfahan University of Medical Sciences, Isfahan, Iran. Email: , : abazari@nm.mui.ac.ir
Abstract:   (2731 Views)

Introduction: Patient satisfaction is an important indicator of health care quality and it is important in health evaluation and planning. This study aimed to evaluate satisfaction of patients with type 2 diabetes with the care services provided in Endocrine and Metabolism Research Centre of Isfahan, Iran.

Methodology: This descriptive study was performed on 230 type 2 diabetes patients, who were referred to Isfahan Endocrine and Metabolism Research Centre, Isfahan, Iran. The participants were chosen through convenience sampling method. Data was collected using a self-designed questionnaire consisting of four sections including satisfaction with the care provided by the physician, nurse, nutritionist, and laboratory. The questionnaire was rated using a five-point Likert scale. The data was analysed by using descriptive and inferential statistics and performing Chi-square, ANOVA, and logistic regression tests, using SPSS version 18.

Results: The majority of the patients (87.9%) were satisfied with the care. The mean satisfaction scores from the care provided by physician, nurse, nutritionist, and laboratory were 25.8±2.54, 33.1±3.59, 26.3±4.3, and 24.3±2.57, respectively. A significant relationship was found between satisfaction and educational level (P=0.03) and age of the patients (P=0.004).

Conclusion: The results of this study indicated that patients hold a positive attitude toward the services provided by diabetes team. However, satisfaction was low regarding diabetic foot care provided by the physician and follow-up of visits by nurses. Given that patients are the central part of a diabetes team, assessment of patient satisfaction with the performance of diabetes team could help health planners evaluate the performance of such centres.

Keywords: Type II diabetes, Patient satisfaction, Care services.
Full-Text [PDF 227 kb]   (1000 Downloads)    
Type of Study: Research | Subject: Special
Received: 2016/05/9 | Accepted: 2016/09/25 | Published: 2016/10/8
Send email to the article author

Add your comments about this article
Your username or Email:


XML   Persian Abstract   Print

Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

Najafi M, Abazari P, Faghih Imani E. Satisfaction of type 2 diabetes patients with the care services provided in Isfahan Endocrine and Metabolism Research Center in 2013. J Diabetes Nurs 2016; 4 (3) :83-93
URL: http://jdn.zbmu.ac.ir/article-1-199-en.html

Rights and permissions
Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Volume 4, Issue 3 (summer 2016) Back to browse issues page
فصلنامه پرستاری دیابت Journal of Diabetes Nursing
Persian site map - English site map - Created in 0.05 seconds with 30 queries by YEKTAWEB 4570